Any folder or file can be backed up using Syncplicity. Once a folder is added, it will be automatically synced and backed up in real time with full versioning and an audit trail. This process also happens automatically for any folders which are added for sharing purposes.
Customers with Business Edition accounts also have additional features such as the ability for company administrators to control file retention on a per folder basis, remotely restore deleted files and previous versions for their users, and for administrators to define and manage folders to be automatically backed up and synchronized for their users.
Here’s what occurs in the syncing process:
- Syncplicity scans your computer to see what has been added (or in the case of subsequent synchronizations, what has changed)
- The content will be uploaded online in real-time
- Click on the Syncplicity tray icon to see the status of the sync. Once the status shows "Fully synced," you may navigate to my.syncplicity.com/files to view your files online.
Action: Add Folder
Note: Adding a folder will add all sub-folders and files unless they are otherwise excluded
Adding a folder to your Syncplicity account is the first step to back up a folder and it accessible online and across other computers. To add a folder to your sync:
- Right-click on the folder you wish to add, and select Syncplicity
- Click Add to Syncplicity
- Your folder should now appear with the Syncplicity logo - this means that your computer is now processing the initial sync
Once a folder is added, all the folder contents are automatically backed up on the local machine at the managed location and at the Syncplicity server’s in real time. Any future changes to the folder contents will now be automatically detected, backed up, and versioned.
To see which documents have been backed up on the local machine, navigate to the managed location on the machine and all documents with a Green checkmark have been backed up to the Syncplicity servers.

Action: Exclude Folder
To stop the sync process (but keep files in your Syncplicity account):
- Right click on the Syncplicity tray icon and select Manage and Share Folders from the menu
- Click once on the folder you are removing, to select it and use the Exclude it command located on the upper right hand side of the view
- Click OK, then click OK at the bottom of this view when you are done
This means that Syncplicity will stop monitoring a given folder for changes, but will keep the files (as is) in your Syncplicity account.
Action: Exclude Subfolder
Note: A sub-folder is a folder that is located within an added folder
To stop backup and sync for a subfolder (but keep the subfolder backed up in your Syncplicity account):
- Right click on the Syncplicity tray icon and select Manage and Share Folders from the menu
- Navigate to the subfolder you would like excluded, then uncheck the box next to the subfolder name
- Click OK to confirm the exclusion of the subfolder.