Looking for best practices for using Syncplicity? This section will include advice from seasoned Syncplicity users.
Active User Session
Syncplicity requires an active session to run on servers. The best practice is to run Syncplicity on a remote desktop session rather than via the console session. Windows servers allow two remote desktop sessions for administrative users by default. Click here for a walkthrough of how to configure and connect to a remote desktop session for Windows Server.
Remote Shares / USB Drives / Removable Drives
Syncplicity does not support the use of remote shares and any form of removable drive in a production environment. This is due to the fact that data corruption and loss can occur if the share, drive, or device is disconnected suddenly. For the purposes of pre-populating from an existing share or drive, you will need to take care to ensure that a sudden disconnection cannot occur.
For remote file server shares, we recommend the Syncplicity client is installed on the file server itself rather than synchronizing via a remote share or mapped drive. If this is not possible, you should connect to the mapped drive via a known stable LAN wired connection.
If the data is on a USB or removable drive, we recommend the data is copied to a local hard drive before synchronizing as that configuration is fully supported. If this is not possible, care must be taken to ensure the removable drive cannot become disconnected or inaccessible.
Auto Restart Syncplicity on Servers
This tip sets up a task to automatically restart Syncplicity on your server machine. To set up a task that runs every 15 minutes, follow these steps:
- Navigate to Start -> Control Panel -> Scheduled Tasks -> Add Scheduled Task
- Click Next
- Click Browse... and select the Syncplicity.exe file within the install directory (typically "C:\Program Files\Syncplicity"), click Open, and hit Next
- Name the task "Syncplicity Auto-Restart".
- Select Perform This Task Daily and hit Next. Hit Next (accept the default start time/date)
- If prompted, enter your username and password (twice for the password) and hit Next
- Check Open advanced properties for this task and hit Finish. The advanced properties will open
- Check Run only if logged on
- Select the Schedule tab and click Advanced. Pick today's date as the start date, and check Repeat Task. Set the Every boxes to whatever your repeat rate should be (for instance 15 and minutes). Check the Duration button, and set it to 23 hours and 59 minutes and click OK
- Change the start time to 15 minutes from now and click OK. If you are prompted again for your username and password, put them in and click OK.
