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Applications

  1. Syncplicity Applications
    1. Supported File Types
  2. Google Docs Application
    1. How does Syncplicity synchronize my documents with Google Docs?
    2. What happens if there's a conflict between what's in Google Docs and what's on my computer?
    3. What happens to those parts of my document that Google Docs doesn't support, such as Comments and Change Tracking?
    4. Wait! Does this mean you'll downgrade all my documents to what Google Docs supports?
    5. If I delete a file in Google Docs, will it get deleted on my computer? What about the other way around?
  3. Notes for using the Google Docs application
  4. Sync with Google Docs
  5. Unlink from Google Docs
  6. Re-Link with Google Docs
  7. Multiple Google Docs Accounts
  8. Google Marketplace - For Google Apps Administrators
    1. What is the Syncplicity Google Marketplace Tool?
    1. Who can add this application to your Google Apps account?
    2. How does this affect your Google Apps users (non-admins)?
    1. Installing Syncplicity from the Google Apps marketplace
    2. Set up your Syncplicity Google Apps Account (for new Syncplicity users)
    3. Set up your Syncplicity Google Apps Account (for existing Syncplicity users)
    4. Preconfigure new accounts
  9. Google Marketplace - For Google Apps End Users
    1. Remove Google Apps login from Syncplicity
    2. Associate Google Apps login with an existing Syncplicity Account
    3. Logging into your Syncplicity account with Google Apps
    4. Installing Syncplicity with your Google Apps account

  

Syncplicity Applications

Synplicity applications are a way to enrich the Syncplicity experience - whether it is through syncing with your GoogleDocs documents, making photo editing easier with Picnik, or much more.

 

To use Scribd, Zoho, or Picnik, just right click on any supported document or photo, open the Syncplicity menu, and click Preview in Scribd iPaper, Edit in Zoho, or Edit in Picnik. Syncplicity will automatically open your chosen application in a web browser, load your document into it, and, when you’re done, sync any changes you make right back to your desktop.

 

Supported File Types

The below chart will show a variety of commonly-used file types and their support in different Syncplicity applications. This list is not mean to be all inclusive; feel free to contact support about specific file types. Please also check the size limitations from the Google Docs page

 

File Type

Extension

Scribd

Zoho

Picnik

Google Docs*
Microsoft Office Word Document .doc  
Open Office Word Document .sxw    
Portable Document Format .pdf    
Open Document Format .odt  
Rich Text Format .rtf  
PostScript Format .ps      
Microsoft Office PowerPoint Presentation .ppt    
Microsoft Office Excel Spreadsheet .xls    
Comma Seperated Values .csv      
Open Document Spreadsheet .ods      
Tab Seperated Values .tsv      
Text File .txt  
Hypertext Markup Language .html  
Image File .jpg / .jpeg      
Image File .png      
Image File .gif      
Image File .bmp      
Image File .tif      

 

 

*Google Docs Premier Accounts have the ability to sync all file types with the Google Docs account.

 

Google Docs Application

Syncplicity users can link their accounts to Google Docs, which allows for instant syncing and editing of their files - whether they are on a computer with Syncplicity installed, or accessing their documents via Google Docs. Paid Google Apps accounts have additional functionality which allows for any file type to be synced into Google. Upon syncing, these accounts will have the option to convert files to Google Docs file types or leave as is. 

 

How does Syncplicity synchronize my documents with Google Docs?

It's simple – first, you connect your Syncplicity account with your Google Docs account. We'll ask you for your Google Docs email and password and for the Syncplicity folder you'd like to keep in sync with Google Docs. By default, this folder is My Documents, but you can pick any folder you already synchronize with Syncplicity. From that point onward, the two will always be kept in sync – any document you create or change in Google Docs will immediately appear on your computers and vice versa. The days of losing access to your documents when you're offline and not being able to edit them in a desktop Office application are long gone.

 

What happens if there's a conflict between what's in Google Docs and what's on my computer?

Syncplicity's advanced conflict resolution system kicks in and ensures none of your files are ever overwritten or become inaccessible. The same intelligent system that keeps these problems at bay on your computers works with Google Docs behind the scenes. When Syncplicity detects a conflict, it recognizes both copies of the file contain important information you'll need to incorporate into the next version. To make this possible, Syncplicity will place both copies, right alongside each other, on your computer and into Google Docs. All you have to do is pick what you want to keep from each copy and save the final version over the original file.

 

What happens to those parts of my document that Google Docs doesn't support, such as Comments and Change Tracking?

When we sync such a rich document to Google Docs, the features that Google Docs doesn't support will be unfortunately stripped out.

 

Wait! Does this mean you'll downgrade all my documents to what Google Docs supports?

Syncplicity will never lose any of your data, period. This case is no exception. When Syncplicity syncs your rich document to Google Docs, it will keep the Google Docs version in Google Docs and your computer's version on your computer. If you make a change to your document in Google Docs, Syncplicity syncs the changed document to your computer without overwriting the previous rich version. That version remains alongside the new version with a slightly different name that tells you where that file came from. You'll always have both of your documents right at your fingertips, so you can take the changes you made in Google Docs and quickly incorporate them into your rich version, if you choose to do so.

 

If I delete a file in Google Docs, will it get deleted on my computer? What about the other way around?

As of today, Syncplicity does not synchronize deletions, moves, and renames between Syncplicity and Google Docs. The Google Docs service doesn't offer the type of functionality and reliability we'd expect before we implement this very sensitive feature. We're actively working with Google to address the concerns we have around adding this feature to the  Google Docs application.

 

Notes for using the Google Docs application

The Google Docs Application is a constantly evolving tool that Syncplicity offers to our users. We strive to make it integrated with all of our users needs, but Google Docs and Syncplicity impose certain limits on documents that can be imported into the service:

  • Each document can be up to 500K, plus up to 2MB per embedded image
  • Google Docs documents with names that contain characters not supported by Windows (such as \, /, :, *, ?, ", <, >, and |) are skipped
  • The Google Docs application does not support the use of foreign language characters in files names 
  • Syncplicity will not sync empty folders, or folder that only contain unsupported file types for your account type
  • Google Apps Premier currently supports a maximum of 1GB of storage per user and file sizes up to 250MB in size. Files larger than these limits will be stored and managed in Syncplicity, but cannot be synchronized with Google Docs.

 

Sync with Google Docs

While most applications (Picnik, Scribd, and Zoho) are already configured to work with your Syncplicity files, you will need to set up Google Docs:

  1. Navigate to https://my.syncplicity.com
  2. Click on the Google Docs tab
  3. Click on Associate Google Docs to my Syncplicity Account
  4. Click on Link to Google Docs button
  5. Confirm the Google Docs account you would like associated with your Syncplicity account
  6. Grant access from Google Docs to Syncplicity 
  7. Choose a folder in your Syncplicity Account to synchronize with Google Docs
  8. Select your conversion options
  9. Click Finish.

 

Unlink from Google Docs

If you wish to remove Google Docs from your Syncplicity account, follow the below steps:

  1. Sign into your Syncplicity Account at my.syncplicity.com
  2. Click on the Google Docs tab
  3. Click the Unlink from Google Docs button

At any point, you can re-sync with Google docs by following the instructions under Sync with Google Docs.

 

Re-Link with Google Docs

Syncing problems between Syncplicity and Google Docs can often be resolved by reauthenticating Google Docs to a Syncplicity Account:

  1. Sign into your Syncplicity Account at my.syncplicity.com
  2. Click on the Google Docs tab
  3. Click Re-Link with Google Docs
  4. Select the Google Docs account that you are reauthenticating
  5. Grant access to Syncplicity 

 

Multiple Google Docs Accounts

You may have multiple Google Docs accounts. For example, you have a personal Google account and your company has provided you with a Google Apps account for your corporate email and documents. To select the Google account that you'd like to link with Syncplicity, perform the following steps:

  1. In your web browser, log out of all Google accounts except for the one that you wish to synchronize with Syncplicity.
  2. At, our Google Docs Link page, click "Link to Google Docs".
  3. You will be brought to a Google page that displays your desired Google Docs account. Click "Grant Access".

 

Google Marketplace - For Google Apps Administrators

 

What is the Syncplicity Google Marketplace Tool?

The Syncplicity Google Marketplace tool adds support for Single Sign-on for Google Apps customers. Single Sign-on means Syncplicity now recognizes your Google Apps Account log-in and can be installed as part of the user interface in Google Apps. Users logged into Google Apps can now click on the Syncplicity link in Google Apps and be taken directly to Syncplicity with no separate login required.

 

Who can add this application to your Google Apps account?

Only Google Apps account administrators will be able to add the Syncplicity product.

 

How does this affect your Google Apps users (non-admins)?

Once the Syncplicity product has been added to your Google Apps domain, your users will be able to associate their Google Apps accounts with their Syncplicity accounts

 

Installing Syncplicity from the Google Apps marketplace

  1. Access the Google Apps Marketplace at http://www.google.com/enterprise/marketplace/
  2. Sign into your Google Apps account by clicking the Sign In link at the top right of the page
  3. Search for Syncplicity
  4. Click on the Syncplicity Business Edition product
  5. Click the Add to my Domain button
  6. Select I Agree. Continue. if you agree to the Google Apps Terms of Service
  7. Syncplicity will now be installed on your Google Apps account.

 

Set up your Syncplicity Google Apps Account (for new Syncplicity users)

After adding Syncplicity to your Google Apps account, follow the steps below to set up the  account:

  1. Click Configure Application
  2. Enter your company name and the number of desired seats
  3. Click Register
  4. Click Finish
  5. Click Enable app now to turn on this functionality for all users in your domain.

 

Set up your Syncplicity Google Apps Account (for existing Syncplicity users)

After adding Syncplicity to your Google Apps account, follow the steps below to set up the  account:

  1. Click Configure Application
  2. You will be brought to a Syncplicity log in screen. Log into the Syncplicity business edition account that you would like to associate with Google Apps
  3. Click Associate
  4. Click Finish
  5. Click Enable app now to turn on this functionality for all users in your domain.  

 

Preconfigure new accounts

If you have users inside your Google Apps account that do not have Syncplicity accounts, follow these to add these users to your Syncplicity Business Edition account:

 

Google Marketplace - For Google Apps End Users

 

Remove Google Apps login from Syncplicity

  1. Sign into your Syncplicity account at my.syncplicity.com
  2. Click on the Account tab at the top of the page
  3. Click the Personal Info tab
  4. Click Details next to your OpenID information
  5. Click Remove

 

Associate Google Apps login with an existing Syncplicity Account

  1. In the top left corner of your Google Apps account, click More
  2. Choose Syncplicity
  3. Review your account information for accuracy, then click Associate.

 

Logging into your Syncplicity account with Google Apps

Login pages include the functionality to allow Google Apps users to sign into Syncplicity with their Google Apps accounts (Please note, this only applies to Google Apps, not Gmail):

 

Installing Syncplicity with your Google Apps account

  1. Log into your Syncplicity account at my.syncplicity.com, or through the Syncplicity option on your Google Apps account
  2. Click on the Install tab
  3. Click Download Syncplicity (Personal Installer)
  4. Follow the download wizard instructions. This personal installer has a security token that will expire 90 minutes after download.

     

 

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