Certain program files are either not supported by Syncplicity, or not recommended for use with syncing software. Please read more about each of the below file types below.
ACT! Database Files
Background Information: The ACT! program runs a MSSQL system service that runs at all times, even when ACT! itself is not running. Syncplicity will not be able to sync these files while the program is running. However, the MSSQL service will also lock the files whenever it is running.
Workarounds: None: Syncplicity does not support the use of ACT database files.
iTunes Files
Background Information: iTunes files are notoriously tricky as they contain information that is different on different computers.
Workaround: Please keep in mind that even with this workaround, you should not use your iTunes music library on more than one computer at a time.
1. On the originating computer, navigate to your iTunes folder
2. Right click on the folder and choose Add to Syncplicity
3. On the other computer, load iTunes while holding down the Shift key on your computer
4. Click Choose Library and select the iTunes folder you have synced. This folder should be located at C:\Users\<username>\Documents\Syncplicity Folders\iTunes Music by default
Microsoft One Note Files
Background Information: Microsoft does not recommend syncing these files with folder sharing and syncing tools, therefore Syncplicty does not support the use of One Note files.
Workarounds: None.
Microsoft Outlook Personal Storage Table
Background Information: Outlook files are designed to sync across multiple computers using Microsoft Exchange, therefore we do not support the syncing of these files.
Workarounds: None.
Quicken Files
Background Information: Intuit, Quicken's maker, does not recommend that Quicken files be shared across multiple computers. Quicken warns that doing so may cause data loss in your files. Therefore, we do not recommend or support using Syncplicity to sync Quicken files.
Workarounds: None: Syncplicity does not support the use of Quicken files.
Windows Live Mail
Background Information: Windows Live Mail places exclusive locks on their files, which prevents them from being synced
Workaround: None: Syncing Windows Live Mail files is not supported by Windows, and you will not be able to sync these files with Syncplicity.